Return and Refund Policy

We DO NOT offer refunds and may provide store credit for exceptional circumstances, so please double check your order before finalising. 

It would be the responsibility of the recipient to ensure the order is collected in a timely manner to avoid exposure to environmental elements or insect infestation. As indicated during the ordering process, if the recipient is unavailable during the time of delivery, it is expected that a suitable sealable storage medium is provided and placed in an accessible area.
You can always contact us for any question at

Damages and issues

Please inspect your order upon reception and contact us immediately if the order is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you are reporting an issue, please provide photographic evidence of the specified issues, following which, we reserve the right to assess the complaint on a case-by-case basis.

Store credit or exchanges

If it is deemed by us that the issues are due to a fault of our own, we will request for the item to be returned, at your own cost, to be further assessed. Once we have received and inspected your return, we will endeavour to provide an immediate update of our decision to proceed with an option that best suits your circumstance (store credit or exchange).

MJ Creations

Attn: Returns

RMA #

31a Old Theatre Lane  

Claremont, Western Australia 6010  

Australia  

Please note, you will be responsible for all return shipping charges.
We strongly recommend that you use a trackable method to mail your return. 

EXCEPTIONS    

The following items cannot be returned:

     ●     Eggs   

     ●     Butter   

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+61 (08) 9383 2034 

mjcreations.orders@gmail.com 

This return policy was created using Termly’s Return and Refund Policy Generator.

Last updated April 22, 2020